Was this necessary? Passenger Robert Ortiz of New York City was filmed harassing his Lyft driver, Shawn Pepas Lettman.
Lyft driver Shawn Pepas Lettman of Brooklyn, N.Y., calmly filmed the 16-minute tirade by passenger Robert Ortiz and his two friends, who called the New York City police after Lettman refused to turn on the radio. “I feel racially profiled … because I’m not black,” Ortiz tells the 911 operator. He later adds, “If this guy does anything to threaten my life, I have to defend myself. … I’m a little fearful.”